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Assistant Director of Student Services

Posting Details

Position Information

Position Title Assistant Director of Student Services
Classification Title Academic Advisor
Posting Number P1800058
Employer State
Position Type
Appointment Term Term
Salary Grade SL3

Posting Detail Information

Position Summary

The Assistant Director of Student Services is responsible for supporting student academic and professional development through leading the design, implementation, and continued assessment of comprehensive and multifaceted orientation programs for both online and on-campus students within the University at Buffalo School of Social Work. Additionally, this individual will develop programming aimed at preparing students for post-graduate readiness.

In conjunction with other staff and faculty as appropriate:
● Foster and support holistic student development from admission through graduation which promotes supportive and engaged learning environments
● Manage the orientation of new students, including collaborating with the Academic Processes Coordinator on student pre-arrival communication and support related to streamlining the incoming new student experience
● Develop, implement, and assess pre-orientation efforts (i.e. pre-orientation courses and communication) based on best practices in graduate education.
● Identify, evaluate, and employ orientation best-practices.
● Develop, implement, and assess program orientations hosted both on-campus and virtually
● Develop measures to assess student transitions and coordinate interventions if needed
● In coordination with Student Services staff, examine, develop and coordinate programming to strengthen new student transitions.
● In coordination with Student Services staff, examine, develop and coordinate programming to ready students for post-graduation.
● Essential role in assisting with the planning and execution of the annual Commencement and Awards ceremonies.

Minimum Qualifications

Master’s degree in higher education administration, college student personnel, student affairs, or a related field of study with an in-depth understanding of college student development theories, new student orientation program development, online course development, and advising/mentoring in-residence and/or online graduate students.

Preferred Qualifications

Experience in developing community among online students. Excellent leadership, problem solving, communication and presentation skills. Excellent organizational skills. Experience in developing professional development online tools and materials for a diverse audience.

Physical Demands
Salary Range $46,000 - $52,000
FTE 1.00
Campus North Campus
Special Instructions to Applicants
Additional Information

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

Contact Information

Contact's Name Dana Horne
Contact's Title Assistant Dean for Student & Academic Affairs
Contact's Email
Contact's Phone 716-645-1229

Posting Dates

Posted 03/08/2018
Deadline for Internal Applicants 03/22/2018
Deadline for External Applicants 04/06/2018
Date to be filled 05/01/2018

Reference Letters

Number of Reference Letters Required
Reference Cutoff Date
Instructions to Applicant

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your current employment affiliation with the University at Buffalo.
    • Faculty
    • Faculty Student Association (FSA)
    • Research Foundation Employee
    • State Classified
    • State Professional
    • UB Foundation
    • TA/GA
    • Student
    • No Current Employment Affiliation
  2. * What will be the highest level of education attained by the time of employment?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
    • J.D.
  3. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
  4. * List source mentioned above.

    (Open Ended Question)

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
  3. Contact Information for References
Optional Documents